SMS Workflow Design

SMS that fits the way your team works

Map the steps between an event in your business and the message a customer should receive. Timing, consent, personalisation and exceptions all matter.

Common uses

For example, a booking may generate a confirmation followed by a reminder, then a follow-up only when appropriate. Staff should be able to see what was sent.

Getting started

We can design a bespoke workflow around the systems you already use and explain the data and integration required before development begins.